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Return Policy

Returns Eligibility

We accept returns within [number of days, e.g., 30 days] from the date of delivery.
To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging.
Some products, such as [list any exceptions, e.g., personalized or perishable items], may not be eligible for returns. Please check the product description before making a purchase.

Return Process

To initiate a return, please [provide instructions on how customers can request a return, e.g., contact our customer support team or use the online returns portal].
Our customer support team will guide you through the return process and provide a return authorization (RA) number, if applicable.
Please ensure that the item is securely packaged to prevent damage during transit.

Refunds

Once we receive the returned item and inspect its condition, we will process the refund.
Refunds will be issued to the original payment method used for the purchase.
Please note that shipping fees, if applicable, are non-refundable.

Exchanges

If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact our customer support team immediately.
We will arrange for the return or replacement of the item at no additional cost to you.

Return Shipping

If the return is due to our error or a defective product, we will cover the return shipping costs.
For all other returns, the customer is responsible for the return shipping fees.

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